Soon integrates with Outlook Calendar in two ways:
Soon ➡️ Outlook Calendar
Get your Soon data into Outlook Calendar to see when shifts are scheduled (events), what you need to work on during your shift (activities), and when you're on leave.
Outlook Calendar ➡️ Soon
OptionalGet your Outlook Calendar data into Soon to inform your team about your scheduled events and help prevent scheduling conflicts.
This guide will walk you through the following topics:
Connect your Outlook Calendar account with Soon
Go to your Profile (top right corner). Click on Connect Outlook Calendar.
🚨 Important: Please ensure you consent to all permissions to make this integration work as expected.
Soon ➡️ Outlook Calendar
This chapter describes how you can configure Soon data that syncs to your Outlook Calendar.
Calendar type
Select to which calendar Soon should be synced. You can choose from the following:
My calendar
Events, activities, and leave requests that are created in Soon will be copied to your primary calendar. This is your default calendar and can be used if you want everything in one place and/or if you want other people to have visibility into your schedule.
Separate Soon calendar
Soon will create a separate/new calendar called "Soon Calendar". Events, activities, and leave requests will be copied from Soon to the separate calendar rather than to your primary calendar.
Entry types
Select what to sync from Soon to your calendar. You can choose from the following:
Events
Sync all your events with the accepted and assigned status to your calendar.
Activities
Sync all your activities that are part of events with the accepted and assigned status to your calendar.
Leave
Sync all your leave requests with the approved status to your calendar.
Or, you can uncheck them all if you only want to get data from Outlook Calendar into Soon.
Outlook Calendar ➡️ Soon Optional
This chapter describes how you can configure Outlook Calendar data that syncs to Soon.
Share calendar
You can choose if you want to import your Outlook Calendar data into Soon. This will allow you to share your calendar events with the rest of your team in the Workload view. Very useful when you have meetings/events throughout your shift to help prevent scheduling conflicts when activities are being scheduled.
Additionally, you can choose to include the following type of calendar events if wanted.
Private events
Share private events and allow people to only see the event time. Other event details won't be shared.
Unconfirmed events
Share events for which you haven't confirmed attendance yet.
Away
Share events that are marked as "away".
Fix sync problems with your Outlook Calendar account
Follow these steps for troubleshooting when Soon has an authorized connection with your calendar account and data isn't showing up in your Outlook Calendar.
Manually re-sync your schedule by opening the Calendar Settings modal and clicking on the re-sync icon/button in the top left. Clicking this will automatically create/update the data (any events, activities, and/or leaves) from today onwards into the future in your connected calendar.
Ensure you've checked/selected the data entry types you want to sync to Soon Note that only future data (events, activities, and leave) will be synced to your calendar account on initial sync.
Confirm that you've connected the correct calendar account
Check that the calendar is visible
Make sure the calendar circle is checked. If you don't see a checkmark in the circle, tap the circle to show that calendar.
Ensure you see accepted/assigned events and approved leave in My Schedule
If the above did not help, we suspect it's because Soon has no or insufficient permissions to access your calendar. Follow these steps:
Go to the Outlook apps and services you've given access to
Select "Soon" and click "Remove these permissions"
In Soon, disconnect your Outlook Calendar account by clicking "Disable"
In Soon, re-connect your Outlook Calendar account by clicking "Connect". If you see various boxes that can be checked during the Outlook Authorization process, ensure you consent to all requested permissions (check all boxes if necessary). When connected and accessing the Outlook apps and services you've given access to, confirm that Soon has full access to your Outlook Calendar.
If this did not help, refer to the documentation provided by Outlook Calendar.